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Privacy Policy

Effective Date: November 1, 2024


CPARSradar (“CPARSradar”, “we”, “us” or “our”) respects your privacy. That’s why we’ve set out here what personal information we collect, what we do with it and your choices and rights.


By using any of CPARSradar’s Services, you confirm you have agreed to the Terms of Service and read and understood this Privacy Policy.


1. Some Key Terms


In our Privacy Policy, when we refer to “Users”, we mean our customers who use our Services, including visitors to our sites. The users, visitors and customers of our Users’ sites are “End Users”. Any other capitalized terms not defined in this Privacy Policy have the meanings in our Terms of Service.


2. How Does This Privacy Policy Apply?


This Privacy Policy describes what we do with personal information that we collect and use for our own purposes, such as your account information and information about how you use and interact with our Services, including information you submit to our customer support as well as certain information relating to your End Users, such as, if applicable, End User information provided to the CPARSradar Payments Services.


3. Personal Information We Collect


We collect various personal information regarding you or your device. This includes the following:

  • Information you provide to create an Account, specifically email address, first name and last name.

  • Information you provide if you sign up for Paid Services using a Third Party Service. For most Paid Services, this will include your billing address as well as a portion of your payment information which is provided to us from our payment processor (such as the last four digits, the country of issuance and the expiration date of the payment card).

  • The emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. Please be aware that information on public parts of our sites is available to others.

  • If you use the CPARSradar Payments Services through the Services, additional information to set up, manage and provide the CPARSradar Payments Services and integrate them with the Processor Services, including information about you and your business, such as bank account details, name, address, phone number, date of birth, social security number, tax identifier (EIN), photo identification and nationality.

  • Information you share with us in connection with surveys, contests or promotions.

  • Information from your use of the Services.  This includes: IP addresses, preferences, web pages you visited prior to coming to our or our Users’ sites, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other settings), information about how you interact with the Services (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).

  • Information we get from our partners to support our marketing initiatives, improve our Services and better monitor, manage and measure our ad campaigns, such as details about when a partner of ours shows you one of our ads on or via its advertising platform.

 

4. How We Collect Personal Information


We obtain personal information from various sources. We do this in three main ways:

  • You provide some of it directly (such as by registering for an Account).

  • We record some of it automatically when you use our Services or Users’ sites (including with technologies like cookies).

 

a. Personal information you provide
When you use our Services, we collect information from you in a number of ways. For instance, we ask you to provide your name and email address to register and manage your Account. We also maintain your marketing preferences and the emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. You might also provide us with information in other ways, including by responding to surveys, submitting a form or participating in contests or similar promotions.


b. Personal information obtained from your use of our Services
When you use our Services, we collect information about your activity on and interaction with the Services, such as your IP address(es), your device and browser type, the web page you visited before coming to our sites, what pages on our sites you visit and for how long and identifiers associated with your devices.


Some of this information is collected automatically using cookies and similar technologies when you use our Services. Some of this information is similarly collected automatically through your browser or from your device.


c. Personal information obtained from other sources
If you sign up for Paid Services directly with us, we obtain limited information about your payment card from our payment processor, such as the last four digits, the country of issuance and the expiration date. Our payment processor uses and processes your complete payment information in accordance with their own privacy policy. 


5. How We Use Your Personal Information


We use the personal information we obtain about you for the following purposes:

  • Provision of the Services to Users. Create and manage your Account, provide and personalize our Services, register or transfer your email/domain names, process payments and respond to your inquiries. If you use the CPARSradar Payments Services, to set up, manage and provide the CPARSradar Payments Services, integrate them with the Processor Services and to initiate transactions on your behalf.

  • Communicating with you. Communicate with you, including by sending you emails about your transactions and Service-related announcements.

  • Surveys and contests. Administer surveys, contests and other promotions.

  • Promotion. Promote our Services and send you tailored marketing communications about products, services, offers, programs and promotions of CPARSradar and our partners and measure the success of those campaigns. For example, we may send different marketing communications to you based on your subscription plan or what we think may interest you based on other information we hold about you.

  • Advertising. Analyze your interactions with our Services and third parties’ online services so we can tailor our advertising to what we think will interest you. For example, we may decide not to advertise our Services to you on a social media site if you already signed up for Paid Services or we may choose to serve you a particular advertisement based on your subscription plan or what we think may interest you based on other information we hold about you.

  • Improving our Services. Analyze and learn about how the Services are accessed and used, evaluate and improve our Services (including by developing new products and services and managing our communications). 

  • Security. Ensure the security and integrity of our Services. If you use the CPARSradar Payments Services, conduct fraud and risk monitoring, verify your identity, determine if you are eligible to use certain CPARSradar Payments Services, and investigate fraud, mitigate financial loss or other harm to you, other Users or your or their End Users.

  • Third party relationships. Manage our vendor and partner relationships.

  • Enforcement. Enforce our Terms of Service and other legal terms and policies.

  • Protection. Protect our and others’ interests, rights and property (e.g., to protect our Users from abuse).

  • Complying with law. Comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts or law enforcement requests. If you use the CPARSradar Payments Services, these legal requirements include know your customer, anti-money laundering or anti-terrorism laws.

 

We process your personal information for the above purposes when:

  • Consent. You have consented to the use of your personal information in a particular way. When you consent, you can change your mind at any time.

  • Performance of a contract. We need your personal information to provide you with services and products requested by you, or to respond to your inquiries. In other words, so we can fulfil our contract with you or take steps at your request before entering into one. For example, we need your email address so you can sign in to your CPARSradar account.

  • Legal obligation. We have a legal obligation to use your personal information, such as to comply with applicable tax and other government regulations or to comply with a court order or binding law enforcement request.

  • Legitimate interests. We have a legitimate interest in using your personal information, but we won't process your information if your interests, or your fundamental rights and freedoms, override ours. In particular, we have a legitimate interest in the following cases:

    • ​To operate the CPARSradar business and provide you with tailored information and  communications to develop and promote our business.

    • To analyze and improve the safety and security of our Services - we do this as it is necessary to pursue our legitimate interests in ensuring CPARSradar is secure, such as by implementing and enhancing security measures and protections and protecting against fraud, spam and abuse.

    • To provide and improve the Services, including any personalized services - we do this as it is necessary to pursue our legitimate interests of providing an innovative and tailored offering to our Users on a sustained basis.

    • To share your personal information with other CPARSradar group companies that help us provide and improve the Services.

    • To comply with a court order or binding law enforcement request.

    • To anonymize and subsequently use anonymized information.

  • Protecting you and others. To protect your vital interests, or those of others. 

 

6. How We Share Your Personal Information


We share personal information in the following ways:

  • Affiliates. We share personal information with our affiliates when it is reasonably necessary or desirable, such as to help provide services to you or analyze and improve the services we or they provide.

  • Users. We share with our Users data regarding usage by End Users of their sites. For example, we provide a User with information about what web page the End User visited before coming to their site and how their End Users interacted with their site. This is so Users can analyze the usage of their sites and improve their services.

  • Payments Services third party service providers. If you use the CPARSradar Payments Services through the Services, in accordance with the CPARSradar Payments Terms, we may use certain third party service providers to:  i) operate and provide the CPARSradar Payments Services, (ii) provide Processing Services, (iii) perform administrative payment functions, (iv) perform individual identity or bank verification, and (v) prevent or investigate suspected risk, fraud, security threats, illegal and malicious activity or violations of the CPARSradar Payments Terms.

  • Business partners. We may share personal information with business partners. For example, we may share your personal information when our Services are integrated with their Third Party Services, but only when you have been informed or would otherwise expect such sharing.

  • Service providers. We share personal information with our service providers that perform services on our behalf. For example, we may use third parties to help us provide customer support, manage our advertisements on other sites, send marketing and other communications on our behalf or assist with data storage.

  • Process payments. We transmit some of your personal information via an encrypted connection to our payment processor.

  • Following the law or protecting rights and interests. We disclose your personal information if we determine that such disclosure is reasonably necessary to comply with the law, protect our or others’ rights, property or interests (such as enforcing our Terms of Service) or prevent fraud or abuse of CPARSradar or our Users or End Users. In particular, we may disclose your personal information in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements.

  • Business transfers. If we're involved in a reorganization, merger, acquisition or sale of some or all of our assets, your personal information may be transferred as part of that deal or the negotiation of contemplated deals.

 

7. Your Rights And Choices
 

Where applicable law requires (and subject to any relevant exceptions under law), you may have the right to access, update, change or delete personal information.


You can access, update, change or delete personal information (or that of your End Users) in your Account. Please note that we may need to verify your identity in connection with your requests, and such verification process may, if you do not have access to your Account, require you to provide us with additional information we maintain about you to verify your identity. Even if you have access to your Account, we may request additional information if we believe it’s necessary to verify your identity. If we are unable to verify your identity or request, we may not, in accordance with applicable law, be able to fulfill your request. You may also contact us by email at info@CPARSradar.com to submit an access, update, change or deletion request.


8. How We Protect Your Personal Information


We maintain administrative, technical and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing, of the personal information in our possession. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities.


9. How We Retain Your Personal Information


We retain personal information regarding you or your use of the Services for as long as your Account is active or for as long as needed to provide you or our Users with the Services. We also retain personal information for as long as necessary to achieve the purposes described in this Privacy Policy, for example, to comply with our legal obligations, to protect us in the event of disputes and to enforce our agreements and to protect our and others’ interests.


The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. Factors we consider in determining these periods include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made with respect to an agreement or other matter, whether the personal information has been aggregated or pseudonymized, and other relevant criteria. For example, the period we keep your email address is connected to how long your Account is active, while the period for which we keep a support message is based on how long has passed since the last submission in the thread.


Please note that in the course of providing the Services, we collect and maintain aggregated, anonymized or de-personalized information which we may retain indefinitely.


10. Updates To This Privacy Policy


We’ll update this Privacy Policy from time to time to reflect changes in technology, law, our business operations or any other reason we determine is necessary or appropriate. When we make changes, we’ll update the “Effective Date” at the top of the Privacy Policy and post it on our sites. If we make material changes to it or the ways we process personal information, we’ll notify you (by, for example, prominently posting a notice of the changes on our sites before they take effect or directly sending you a notification).
We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your personal information.


11. How To Contact Us


If you have questions, comments or complaints about this Privacy Policy or our privacy practices or if you would like to exercise your rights and choices, please email us at info@CPARSradar.com or write to us at the addresses below:
CPARSradar LLC
Attention: Legal - Privacy
11011 Forest Oak Lane 
Great Falls, VA 22066

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